Read Our Reviews for Old Coast Heating & Air Conditioning

The Team at Old Coast did a great job on our HVAC system. We had to contact them when we moved into a new home and they came in and fixed the system the way it should have been done in the first place. The tech was very professional and went out of his way to ensure our system was good A-Z. I would highly recommend Old Coast to anyone who appreciates quality in their home. Read Less

I had a very good experience with Old Coast. Thomas was the technician and he was well versed in his craft. He and Chris quickly found problems and made necessary corrections. They were very professional and did an excellent job. I would recommend Old Coast Services. They are very thorough. Read Less

The 2 men Thomas & Chris that serviced my a/c unit were polite,friendly,professional & very,knowledgeable. They explained what it was they were doing and answered all my questions in a way that I understood everything that was going on. Old coast heating and air is so lucky to have such fine young men!! When the time comes for my next service call I will make sure I ask for Thomas & Chris to come out again! I absolutely love this company and & the staff , they all are just wonderful!! I will recommend them to everyone who needs their exceptional work and experience! Read Less

Old Coast installed my new A/C unit about a year and a half ago. The service was amazing, the cost was a bit high but I figured I’d pay for quality. About two weeks ago this new unit only pushed hot air so a guy came out to check it, I was charged $135 just for him to drive out. Which, ok I get that fee. He wasn’t able to fix it, a part had to be special ordered, and while parts are covered under the warranty for 10 years, labor is not. I was quoted over $2000 for labor to fix this brand new unit! This is ridiculous! Two weeks of no A/C in this southern heat and I haven’t heard from old coast about the part they ordered. I haven’t even finished paying off this new unit which I thought was expensive to begin with and now they want to charge me over $2000 just to fix it?! When asked why the labor is so much I was told I’m paying for the knowledge and experience of the guy fixing it. I need my AC fixed but I’m LIVID! This is a new unit…nothing should be wear and tearing 1 1/2 years later!!! I am extremely dissatisfied!!! *update* Soon after posting the above review yesterday, Chris reached out to me. We discussed the situation, he was very understanding, and was eager to resolve the issue saying he would contact the guy in my area. I was thinking it would be a few days before I heard from anyone again, but, I was wrong. About an a hour after I retuned home from work, Eric Frye was knocking on my door. I was very impressed with the amount of time he took explaining everything while inspecting my AC unit. He was VERY thorough and made sure everything was functioning properly. No new parts were needed because it was most likely a loose connection. He was at my house for 2-3 hours and by the time he left, I had cold air blowing in my house, and a bill for zero dollars! I started this review giving Old Coast one star. I have to say, they truly stand behind their 100% customer satisfaction faction guarantee! Read Less

I appreciated that the man they sent was very knowledgeable and able to explain to me all about my situation, what he was going to do to have everything up and running and steps that could be taken to keep everything in working order. He was professional and courteous in doing all he said and had my problem fixed, my unit up and running just as he said. He explained everything he did, gave me space for questions that he was able to answer to my satisfaction. I am extremely satisfied with his visit and success in bringing my unit back on line and working fine. I highly recommend this company and their service, top notch. I will be getting a service maintenance contract to keep everything up and running. Read Less