Old Coast Is Here for You 24/7

Technician from Old Coast 24/7 service

What would you do if your heat pump or furnace suddenly stopped working at 2 a.m. on a Sunday in the middle of an extreme cold spell in South Carolina or Georgia?

Oh, and imagine it is a holiday to boot.

You could pile on the quilts and try to ride out the cold until the following business day (after all, it is a holiday weekend). You could consider leaving your chilly Savannah home and heading for the nearest hotel.

Why not call for professional help to get your heating, ventilation, and air conditioning (HVAC) system up and running quickly? If you think that is not an option, think again. At Old Coast Heating & Air Conditioning, we value your business and strive to keep it. Our expert technicians respond to emergency service requests day and night, seven days a week, and in any weather.

For us, 24/7 availability is not just a concept. It is essential for excellent customer service. 

Breakdowns Happen

According to the U.S. Department of Energy (DOE), three million heating and cooling systems in the United States are replaced each year, and HVAC services and repairs cost approximately $14 billion. 

Statistics show you are not alone if you experience an HVAC problem.

A preventative maintenance plan can take the sting out of emergency HVAC repairs. At Old Coast, we offer basic, premium, and platinum plans that offer 15 percent discounts on repairs, no after-hour fees, and priority scheduling, in addition to twice-annual maintenance visits.

Our 24/7 emergency service is available to Performance Club maintenance plan members and non-members alike. We believe all our customers deserve a speedy response when they need HVAC repair. Our trained professionals are ready 24/7 to restore comfort to your home as soon as possible.  

When You Call

You never have to leave a message on an answering machine and wait for a callback. You never need to wonder if someone has listened to your call. You talk with an actual person when you call Old Coast for emergency service.

Your first contact on an emergency service request is with a call center representative who can arrange the assistance you need. Although the call center is not a local Savannah entity, it works effectively, moving your request along as quickly as possible. 

Online Assistance

Schedule Engine is an online tool for booking appointments, and it is an alternative to speaking with the call center. Schedule Engine is a convenient option if you prefer to book a 24/7 emergency service request online. 

Schedule Engine walks you through five easy steps to book your service. Using a drop-down menu, you select the kind of service needed. Then, you indicate the specific equipment in need of repair.

You also have the option of sending a photo or video from your phone that shows our qualified technicians what is happening with your HVAC system or solar unit. A video of your broken furnace or noisy air conditioner gives our experts important information about the tools and components needed to complete your emergency repair.

After you provide your name and phone number, schedule service, and confirm it, your emergency service request is complete.

At Old Coast, we strive to make emergency service requests as stress-free as possible. When you have to deal with an unexpected HVAC system breakdown, the last thing you need is more worry.

Choose Old Coast 24/7

When you experience a problem after business hours with the HVAC system or solar panels in your Savannah, GA, home, don’t hesitate to call us at Old Coast. We are here for you 24/7. Call us at 912-250-5771 or request service online. 

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